Accident Recovery & Vehicle Storage

How it works

1. Call our team as soon as it's safe to do so and tell us where you are and the state of your vehicle.

2. We arrange recovery to a secure location or an approved repairer.

3. Secure storage is arranged where required while your claim progresses.

4. We keep you updated on where your vehicle is and what happens next.

What to have ready when you call

• Your current location and whether the vehicle is blocking the road
• Your vehicle registration
• Your contact details and a number we can reach you on

Costs and circumstances

For non-fault accidents, we bill the at-fault driver's insurer directly. For fault accidents, costs are billed to your own insurer under your policy. What's available depends on your circumstances and cover.